Help & Support
Welcome to MyCals support.
MyCals helps you track meals, calories, macros, water intake, weight progress, saved meals, and nutrition goals.
If you need help, have a question, found a bug, or want to request a feature, you can contact us at:
Email: sverav2@gmail.com
Common Support Topics
1. Meal Logging
You can log meals manually, search foods, scan barcodes, or use image meal logging if you have access to MyCals Premium.
Nutrition values may be estimates and can vary depending on food brands, portion sizes, ingredients, and available nutrition data.
2. Image Meal Logging
Image meal logging is a Premium feature. It may use external services to process food images and estimate ingredients or nutrition values.
Image results are estimates and should be reviewed before saving.
3. Subscriptions
MyCals Premium unlocks image meal logging.
Subscriptions are managed through the Apple App Store. You can manage or cancel your subscription from your Apple ID subscription settings.
If you purchased Premium but do not see access in the app, try using the “Restore Purchases” option.
4. Account and Profile
Your profile information is used to personalize your goals and progress. This may include details such as your display name, height, weight, activity level, nutrition goals, and water goal.
5. Bugs and Feedback
If something is not working correctly, please contact us with:
- A short description of the issue
- Your device model
- Your iOS version
- Screenshots if possible
Contact
Email: sverav2@gmail.com